Virtual Call Center Job Listings & Virtual Call Center Companies

Virtual Call Center Jobs (home based call center jobs) have gained popularity in recent years. Virtual call centers are seeing rapid growth. Virtual call center employees can work in small groups in a number of small call centers or they can work from home.

Reason behind growth and popularity of Virtual Call Center Jobs include – Employees can work from home, Flexible working hours, no dress code.

What virtual call centers do is that they just route customer’s incoming call (inbound calls) to the home agent's phone. The virtual call center employee should receive and answer the call. There is no selling involved.

This kind of home based customer care jobs offer legitimate opportunity for people with disabilities, housewives, college students, retirees to work from home and make money.

You can do virtual call center job if you have following:

1. Quite working space at home.

2. Professional and pleasant communication skills over phone.

3. A good personal computer.

4. A high-speed internet connection.

5. A professional headset with headphone and microphone.

Most virtual call center companies have 3-tiered application process –

1. Online application followed by pre-interview screening;

2. Voice Audition; and

3. Over-the-phone interview.

Most of these virtual call center companies provide online training. Few of them even want their agents to undergo training at their call center for few weeks. Most virtual call center companies hire people who are above 18 years of age. Most of these companies hire people are independent contractor. Some of them even hire people as employee and offer complete benefits and perks.

How much money you can earn as a virtual; call center agent depends on your own skills, working hours and the kind of inbound calls you attend. Check out websites of following companies for vacancies and pay rate.

1. Alpine Access : Alpine Access is a trusted name when it comes to legitimate virtual call center jobs. It has been hiring people and offering legitimate home-based inbound customer care representative jobs since 1998. Offers great opportunity to work from home at flexible working hours and earn extra income. At Alpine Access, employees working as customer care professionals are required to work from home and answer a stream of calls that may include - sales, customer service, account management, billing and/or technical support. They hire employees on both full-time and part time basis. At Alpine Access you have to work a minimum of 20 hours per week with a pay rate of around $9 per hour. Paid training is offered either online or over the phone.

2. AuraLog : AuraLog is one of the leading companies in language learning software. If you reside in any of the following states, you can join AuraLog -Georgia, Pennsylvania, Maryland, Virginia, North Carolina, New Hampshireand Arizona. After successful training, you will be in charge of supporting Auralog 's customers concerning all the questions they may have on Auralog's tools, their training programme, their English Language Learning and on any technical problems they may encountered. This support is provided through a Text Chat tool. Salary: $7 to $9 per hour.

3. Affina : At Affina, you work as home-based agent and answer inbound phone calls from the consumers. Salary is $8 to $10 per hour.

4. ACD Direct : You are hired as Independent Contractor. You will be required to complete all initial training before taking calls. You will be paid per minute. ACD Direct conducts a criminal background check.

5. Ansofone : Take incoming calls from customers of Ansofone Call Center Service clients while recording accurate information and product orders. Work remotely from your home office.

6. ARO : At ARO, you are required to answer inbound and outbound calls. As Telesales Representatives, you would be up selling current products for their clients to their customer base. Employees are able to work and train from the comfort of their own homes.

7. Convergys: As a Convergys Remote Customer care Agent, you will be processing incoming calls from customers base and you will receive all of the necessary information to handle these during the training period. You are paid minimum of $7.25 per hour and payment.

8. Cloud 10 Corp : As a Cloud 10 at home professional, you are required to handle various transactions for their client customers via telephone, email or web chat to provide information about product and services. Cloud 10 employees are paid every two weeks via direct deposit at the rate of $8 to $12 per hour. All training is provided online.

9. Customer Loyalty Concepts : CLC Caller Employee are required to make different types of calls. Pay rates vary by campaign but the lowest they offer is $8.00 per hour and at advance level they pay $12 per hour.

10. ECallogy : They do several types of projects, including outbound calls, inbound calls, and data entry. Independent Contractors bid on projects. All current projects are paid at a per-talk-minute rate.

11. GE Call Centers : As a Customer Service Representative you handle inbound calls from stores and customers. This position requires at least 6 months of previous general Customer Service experience.

12. O'currance : This is one of Utah’s 100 fastest growing companies. It is seeking people who want to earn the privilege to work from home taking inbound calls on various products. Work from Home after 6-8 weeks of onsite training. Earn $9.00 per hour plus generous commissions.

13. OverFlow USA : Independent Agents can earn an appropriate fee for each call answered and are paid on a per-call basis. The rate per call will vary depending on the client handled. The current call rate could be between $1.40 and $1.70.

14. 
    

    Ring Central : This Company is looking for experienced customer service representatives to assist their customers with sales and technical questions. They offer a competitive salary and the ability to work from home.

15. 
    

    SCI Live : SCI Home Agents serve customers by taking telephone and e-mail orders; providing accurate information and answering questions on related products and services. Paid per minute.

16. Smart Office Solutions : Smart Office Solutions is currently searching for tele-worker. You can work from your home answering calls, emails, and using the Internet. Salary is$8.50 to $9.50 per hour based on experience.

17. Secure Call Management : At-home Agents: Serves customers by taking telephone and e-mail orders; providing accurate information and answering questions on related products and services.

18. SubZero : Here you can work from home and are responsible for supporting and supplying customers and service companies with answers to questions and/or problems pertaining to all product lines. After the training period of 1-2 months, you can work from home answering calls between the hours of 7am-7pm.

19. TeleTech : At Home associate involves inbound customer service inquiries from the customers for billing and customer support, problem solving and technical support of clients or provides back-office services. TeleTech pays employees for every hour they perform services and pay rates vary depending on the skill sets needed for each client. Associates are given paid Online and over the phone training that includes a basic training and certification program. Home associates are part-time employees and are expected to work a minimum of 20 hours per week.

20. VIP Desk : VIPdesk Connect attracts the most experienced, best equipped customer service representatives in the call center industry. Home-based contact center service representatives. This highly skilled experienced network of independent contractors, help companies deliver the highest level of service to their customers via phone, email, chat and fax. Paid on per minute basis.

21. West at Home : West at Home customer care agents handle incoming calls for a variety of products and services. This company offers work schedules that pay at a Per Minute Rate, Per Call or Guaranteed Hourly Rate. Employees are paid on an of average between $7.00 and $9.00 per hour. Paid online training is provided via Internet.

22. Working Solutions : Working Solutions focus primarily on various types of call center (phone) work. Call center projects can include order processing, reservations, enrollments, customer service, sales, market research, technical support, etc. Each project is paid differently. Agents have earned the equivalent of anywhere from $7.20 per hour to $30 per hour, depending on the project.

23. XAct TeleSolutions : Taking calls in a fast paced, customer driven environment working from your home office. Computer and high speed Internet connection required.

24. Accolade Support : Accolade Support is a rapidly growing division of Tier 3 Support, Inc. Technical Support Agents are paid from $10 to $12 per hour. Applicants should possess technical, sales and customer service skills.

25. Blue Zebra : Blue Zebra is a leading, professional appointment setting company. Job opportunity entails cold calling or prospecting to set qualified appointments for their clients. Compensation- $15 - $25 per hour based upon experience and skill level.

26. CallDesk : Call Desk live receptionists will help customers via telephone, e-mail or chat. Call Desk agents work from their own homes. The agents work as a team on various customer service projects.

27. Customer Service Review : CSR Inc. is a small quality assurance consulting company located in Wayne, PA. Seeking individuals who can evaluate customer service representatives' performance.This is an independent contractor position. Compensation is based on the degree of difficulty of each project.

28. Conciant : Conciant is currently hiring Lifestyle Concierges and mentors in the following states: California, Oregon, Washington, Nevada, Arizona and Baja California. Receive and execute a wide range of service requests received in person at Conciant’s retail location, by phone, through www.conciant.com, email and fax. Fluency in one of the following languages is a plus: French, German, Spanish or Italian.

29. Exclusive Car Service: This is one of the fastest growing limousine service in the Western Massachusetts area providing airport livery service and luxury limousines for all occasions. Reservation agents and dispatchers work from their offices in the Holyoke/South Hadley area and in some cases may be able to work from home if they have a high-speed internet connection and a good computer.

30. Intrep : Auto Club Renewals is looking for experienced Renewal Specialists to call existing members for a fortune 500 company. They pay $12.00/hour plus performance based bonuses. Renewal Specialists are paid on a bi-weekly basis.

31. OnPoint Advocay : This Company is looking for individuals with strong communication skills. Applicants must have a professional and courteous phone manner and be able to simplify complex issues so that they are easily understood. They also expect each Advocacy Coordinator to be a competent writer who can accurately convey in writing the information provided by advocates. Advocacy Coordinators are retained at $12 per hour and are classified as independent contractors. Advocacy Coordinators are retained on a project-by-project basis. Most projects last between 2 and 12 weeks.

32. Verety : Remote Order Specialists take drive-thru orders for fast-food restaurants across the country. Initially work in a Verety location for several weeks. Work from Home locations currently include these North Dakota and New Mexico communities:Fessenden, ND, Roswell, NM, Rugby, ND, Steele, ND, Wishek,ND

33. Advanis : Advanis is a marketing research company. This company has been doing surveys since 1997 and is currently looking for telephone research interviewers. Offers full paid training and set wage.

34. FoneMed : FONEMED’s Registered Nurses provide telephone triage and health advice to callers across North America. FONEMED currently has opportunities for nurses to work remotely from home.Paid as per call rate.

35. Public Opinion Search : You will be working as a telephone interviewer doing direct research by calling individuals and asking them to participate in a telephone survey. You will then read them the questions and fill in their responses on-line through our website.

36. VoiceLog : VoiceLog is one of the largest providers of third party verification. All of the calls are inbound. Just follow the script, gather the correct information and verify the call. That’s all that is required. Earn a guaranteed minimum $8.50 per hour for English only agents and $9.00 per hour for bi-lingual agents.

37. Westat : Telephone data collectors administer questionnaires over the telephone. They read the questions aloud clearly and distinctly, and record the respondent's answers accurately. English-speaking data collectors start at $8.25 per hour. Bilingual (English/Spanish) data collectors start at $10.25 per hour. Data collectors working weekend hours (Saturday and Sunday) receive an additional $2.00 per hour.